Operational Update

Shirts & Blouse Availability

Please note that from Thursday 25th Feburary until Wednesday 10th March we will be unable to dispatch shirts & blouses.

This is due to the relocation of stock from our 3rd party warehouse back to our newly extended warehouse at our head office.

Please get any urgent orders in by 2pm Thursday 25th Feb. After which orders received will not be dispatched until Wednesday 10th March. We apologise for the inconvenience caused, however this relocation will ensure a better service throughout the year.

Lockdown #3 - Update January 21

Are you open to take deliveries during lockdown? If not, please contact us on [email protected] and we can make a note on your account avoiding unnecessary deliveries.

Office & Warehouse

Our warehouse and office continue to operate under strict social distancing guidance and where possible are working remotely.

We will endeavour to process and despatch orders as quickly as possible but please allow for extra time for delivery when placing your orders.

You will receive your normal order confirmations and dispatch emails.

For enquiries contact us in the usual ways:

Call Sales: 01200 421 202

Email: [email protected]

Call Specials: 01200 421 213

Email: bespoke [email protected]

Opening hours remain Monday - Friday 9am - 5pm

Our Suppliers

At Trutex we believe in working fairly and responsibly with all our suppliers. We have long standing relationships with many of our Tier 1 factories and communicate with them on a regular basis.

At this difficult time around the World we have continued to honour our current contracts on goods in work and finished goods with all of our suppliers. Due to the changes in market demand we have had to adjust our supply chain planning resulting in a small percentage of future orders being cancelled or rescheduled.  However all rescheduled or cancelled orders have been fully discussed with our suppliers and we have worked on a local basis to manage any raw materials that had been ordered in preparation for these, to prevent any party being exposed to undue costs or liabilities.

Our Trutex UK and In Country staff are in close contact with factories and managing the supply chain as we navigate through this global crisis in line with local regulations and health & safety requirements. Our main aim is and has always been the safety and wellbeing of the workers and our staff coupled with the ability to keep the business going through this period and beyond.

Shop Closures

Many of our retailers have now temporarily closed their stores and will re-open as soon as possible. Please check with your local retailer and on their website for their latest updates.