Delivery and returns

Please note: we are closing our warehouse for annual stock take w/c 4th December. Therefore, any orders placed after 12 noon on Friday 1st December will not be despatched until w/c 11th December.

We aim to get your order to you as swiftly as possible. Place your order before 1pm Monday-Thursday or 12pm Friday and it will be dispatched for next day delivery. Order after these times and you will receive it in two working days. 

• Telephone orders of more than £180 or website orders of more than £75 qualify for free shipping.
• A £10.50 shipping charge is added to any telephone orders of £180 or less and any website orders of £75 or less.
• Please be aware that we send orders from more than one warehouse, and your items may arrive in more than one delivery.

We do not offer a sale or return service for items which have not sold. Our returns service is for faulty items only. If you believe you have items which need to be returned, please call our customer service team on 01200 421202 who will be able to help you.

Help

We’re happy to help you with your order or any queries you may have. Take a look at our frequently asked questions to see if what you need is there, then call us on 01200 421202 if you would like to speak to a member of our customer service team.